After-Sales · 2023
Cores That Come Back Catalogued
Part refurbishment stopped being a quiet cost centre: every core is receipted, graded, job-carded and priced before it leaves the bench.
The problem
What was actually broken
Cores disappeared into a corner pile. New parts were bought where refurb was possible, because nobody tracked the core a job produced.
What we built
The system we shipped
We built core tracking into job closure: receipt → grading → refurb job card → resale listing, reconciled against the original warranty claim.
What came out of it
- Core register with grading and photo provenance
- Refurb job cards tied to the originating claim
- Resale order book reconciled against refurb queue
Reported outcomes
- Refurb margin recovered
- +64%
- Refurb margin recovered
- Cores traceable
- 100%
- Cores traceable
- New-part spend per claim
- -31%
- New-part spend per claim
Representative outcomes from comparable engagements, rounded for illustration — not measured results from any single client. Client-confirmed numbers are shared under NDA during discovery.
Stack in this build
ReactNode.jsPostgreSQLDocker
Web Platform · 2023
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