Software platforms built around how businesses operate.
One platform architecture across every industry we serve.
Manufacturing & ERP Core
One operating core, one manufacturing spine
GSS ERP is the manufacturing core; COILOPS adds coil intelligence.
Manufacturing ERP
GSS ERP — Manufacturing & Enterprise Platform
Manufacturing execution, inventory, quality, CRM and human resources on one data spine — built for factories where tolerances are measured in microns and audits in minutes.
WHAT IT IS
Unified operating core connecting BOMs, material planning, floor execution, inventory, and finance on one spine.
WHO IT'S FOR
Plant heads, finance controllers, and operations teams in manufacturing & engineering units.
SIGNATURE CAPABILITY
Multi-level BOM costing & real-time finite capacity machine scheduling.
OPERATIONAL WORKFLOW
- DEMAND
- BOM
- MRP
- PROCUREMENT
- PRODUCTION
- QUALITY
- INVENTORY
Coil Processing ERP
COILOPS — Coil-Processing ERP & Plant Platform
Purpose-built for coil processors: slit schedules, coil genealogy, nesting yield optimization and dispatch sequencing.
WHAT IT IS
Specialized plant platform built for steel and aluminium service centers and coil processors.
WHO IT'S FOR
Coil processors, service centers, slitting & cut-to-length plant managers.
SIGNATURE CAPABILITY
Mother coil genealogy & slitting nesting yield optimization.
OPERATIONAL WORKFLOW
- RECEIVE
- MAP
- SCHEDULE
- SLIT
- BUNDLE
- DISPATCH
Automotive Solutions
The deepest GSS domain specialization
After-sales quality, dealership operations and technical literature.
Service & Quality Management
After-sales & Quality Operations Platform
From the first customer call to warranty closure: ticketing, parts inventory, refurbishment, quality loops and retrofit campaigns.
WHAT IT IS
After-sales governance platform connecting customer service intake, warranty claims, and refurb loops.
WHO IT'S FOR
OEM after-sales heads, regional service managers, and quality assurance leads.
SIGNATURE CAPABILITY
Intake-level warranty claim validation & VIN retrofit campaign tracking.
OPERATIONAL WORKFLOW
- CAPTURE
- TRIAGE
- ASSIGN
- RESOLVE
Dealer Management System
Dealer & Distribution Operations Platform
Inventory and parts, sales and leads, workshop and service, finance & insurance, CRM and accounting — every counter on one spine.
WHAT IT IS
Comprehensive dealership operating system running showroom counters, service bays, and accounting.
WHO IT'S FOR
Dealer principals, general managers, and OEM dealership network teams.
SIGNATURE CAPABILITY
Round-robin lead routing & real-time workshop bay utilization planner.
OPERATIONAL WORKFLOW
- LEAD
- SHOWROOM
- VEHICLE SALES
- SPARE PARTS
- SERVICE SCHEDULING
- ACCOUNTING
Technical Literature Management
TLM — Technical Knowledge & Literature Platform
One versioned, searchable library for technical documentation, service information, retrofit instructions and institutional knowledge.
WHAT IT IS
Centralized library governing technical manuals, service bulletins, and diagnostic procedures.
WHO IT'S FOR
OEM documentation teams, dealer service networks, and field technicians.
SIGNATURE CAPABILITY
Symptom-language procedure search & auditable bulletin read receipts.
OPERATIONAL WORKFLOW
- AUTHOR
- REVIEW
- APPROVE
- PUBLISH
Business & Revenue Operations
Win the customer, then keep them
CRM and lead management across the commercial workflow, and a service hotline for the customers you have won.
CRM Software
GSS CRM — Customer & Revenue Operations Platform
A connected workspace for managing leads, contacts, companies, opportunities, activities, pipeline, quotations and revenue operations.
WHAT IT IS
Connected workspace bringing leads, accounts, opportunities, pipeline, and quotes into one spine.
WHO IT'S FOR
B2B sales teams, commercial managers, and executive revenue operations.
SIGNATURE CAPABILITY
Stage-gated opportunity pipeline & native 1-click PDF quote builder.
OPERATIONAL WORKFLOW
- LEAD
- QUALIFY
- OPPORTUNITY
- PIPELINE
- QUOTE
- REVENUE
Lead Management Software
QIK Leadz — Lead Management Platform
Capture every enquiry from web, WhatsApp and marketplaces, score it, route it in seconds and watch conversion in real time.
WHAT IT IS
High-velocity lead management platform capturing and scoring enquiries across channels.
WHO IT'S FOR
Sales heads, growth marketers, and business development teams.
SIGNATURE CAPABILITY
Sub-minute lead scoring & automated multi-channel routing.
OPERATIONAL WORKFLOW
- CAPTURE
- SCORE
- ROUTE
- ENGAGE
- CONVERT
Ticketing System
Enterprise Ticketing & Service Operations Platform
A configurable enterprise platform for ticket management, SLA enforcement, auto-assignment, escalation matrices, technician workflows, and service resolution analytics.
WHAT IT IS
Configurable enterprise platform for ticketing, SLA enforcement, escalation, and resolution.
WHO IT'S FOR
Service dispatchers, field engineers, technical SMEs, and operations leaders.
SIGNATURE CAPABILITY
Multi-tiered SLA warning triggers & post-resolution Root Cause Analysis (RCA).
OPERATIONAL WORKFLOW
- REQUEST
- CLASSIFY
- ROUTE
- ASSIGN
- WORK
- ESCALATE
- RESOLVE
- CLOSE
Every product is a starting point, not a cage. We deploy the core, then build your custom modules, integrations and reports on top.
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