Loyalty Management
Every parts invoice earns the customer points, and brings them back to the dealer.
Who it's for
Built for equipment and vehicle makers who sell spare parts and lubricants through dealers, and want customers, mechanics and fleet owners to keep buying from the authorised network.
Explore Loyalty Management from Gold Squirrel Studio: dealers enrol parts buyers and scan their card, invoices earn points, and members redeem rewards, on web and in a mobile app.
What Loyalty Management actually removes
The friction today
- Customers buy parts and lubricants from anywhere, with no reason to return to the dealer
- Loyalty claims travel as paper forms and spreadsheets
- Invoices are hard to check against list prices and scheme rules
- Customers enrol but never buy, and clutter the records
- Head office cannot see which regions and dealers bring repeat purchases
- Rewards, stock and incentive payments are tracked by hand
With Loyalty Management
- Dealers enrol customers and record invoices in one portal
- Members earn points and see them in a mobile app
- Invoices are approved or rejected with a clear reason
- Claims for head office are produced as a ready-made Excel file
- Head office sees the programme by region, dealer and member
Modules as products
Loyalty Management is modular — open a module to preview it.
Enrolment, Approval and Activation
The dealer registers a customer and the region or head office approves. The member receives a username and PIN by SMS and email, and is activated by the first purchase, or cancelled automatically if none comes within the time you set.
Reading that goes with Loyalty Management
Field notes from our own deployments — how this workflow is meant to run, and where teams usually get stuck.
One connected workflow
One governed pipeline, visible to everyone who needs it.
- 1Enrol
- 2Approve
- 3Activate
- 4Scan and invoice
- 5Earn points
- 6Redeem or get paid
QR
Card scan at the counter
Card number as a fallback
Excel
Claim and transaction reports
By region
Programme view for head office
Web + app
Dealer portal and Android member app
Running for these companies
Named with each client’s permission. Open one to see what they run.
Plays well with your stack
Connectors and APIs we include — more added per deployment.
- One login with the dealer parts portal
- SMS and email delivery
- Bank payout and payment records
- Android member app
06 · Fits inside the GSS ecosystem
Dealer sales feed the programme, and the programme brings parts buyers back to the dealer.
Questions teams ask before a demo
Straight answers about Loyalty Management, from what it covers to how it is delivered.
Loyalty Management is a dealer-run loyalty programme platform from Gold Squirrel Studio. Every parts invoice earns the customer points, and brings them back to the dealer.
Ready to put Loyalty Management to work?
- Free discovery call
- NDA on request
- Reply within 24 hours