Dealer Operations · 2024
Test Drives That Start on Time
Test rides stopped colliding with cleaning schedules and registered cars — each booking confirms the vehicle, the slot and the licence check together.
The problem
What was actually broken
Demo cars were double-booked or mid-wash when the customer arrived; arrivals cancelled at 23% and never got the second call.
What we built
The system we shipped
Vehicle-aware booking: eligible-house rules per model, prep-status flags and automatic no-show follow-ups that actually land.
What came out of it
- Vehicle availability checked at booking time
- Prep-status flags (fuel, wash, documents) per slot
- No-show recovery sequence runs without the desk
Reported outcomes
- Cancelled arrivals
- -23%
- Cancelled arrivals
- Drive-to-booking conversion
- +19%
- Drive-to-booking conversion
- Customer wait time
- 9 min
- Customer wait time
Representative outcomes from comparable engagements, rounded for illustration — not measured results from any single client. Client-confirmed numbers are shared under NDA during discovery.
Stack in this build
ReactNode.jsPostgreSQLSMS Gateway
Web Platform · 2024
More work
Case studies next to this one
Related engagements from the same platform and industry.
Let's build together
Ready to put Dealer Management System to work?
- Free discovery call
- NDA on request
- Reply within 24 hours